Making Every Voice Count through the Community Score Card Approach

The Community Score Card (CSC) is a powerful tool for the participation of communities in decision-making processes. It has shown its potential for incorporation into formal local planning processes through the Every Voice Counts programme. It has led to the empowerment of excluded groups (in particular women) and to the responsiveness and accountability of local authorities. These changes on both the individual level and on the local authority level pave the way towards inclusive governance.